IVR

IVR is an interactive voice menu, a technology that is in demand today in many areas of business. It is used by banks and Internet providers, trade, construction and transport companies, medical institutions, organizations conducting sociological research, online stores, etc. IVR services help call center employees save time and labor costs, and also simplify the process of receiving services for clients. IVR makes business more efficient and profitable.

Voice menu
Using the voice menu, the client can receive information without the participation of an operator.

Advantages of the voice menu
Using the voice menu allows you to process a large number of calls at the same time and significantly reduces costs.

Convenience for clients. With the use of IVR, the quality and speed of service are improved: you do not have to wait a long time for an answer on the phone, the answering machine immediately switches it to a competent specialist.

Additional opportunities for advertising. You can set up IVR so that the client listens to the company's promotional messages while waiting for a response.

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