IVR

IVR is an interactive voice menu, a technology that is in demand today in many areas of business. It is used by banks and Internet providers, trade, construction and transport companies, medical institutions, organizations conducting sociological research, online stores, etc. IVR services help call center employees save time and labor costs, and also simplify the process of receiving services for clients. IVR makes business more efficient and profitable.

Advantages of using

Advantages of the voice menu
Using the voice menu allows you to process a large number of calls at the same time and significantly reduces costs.

Informational security

The program for recording IP telephony conversations will always help to timely find the source of the leak of important commercial information and increase the level of information security in the company.

Quality control

Improve the quality of telephone conversations by listening to calls and analyzing the communication of employees with customers and partners of the company.

Cost reduction

Due to the fact that all telephone conversations are recorded, your employees will never use the corporate phone for personal purposes, which will reduce unnecessary costs for telephone communication.

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